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Health Care Advocacy

Health Care Advocacy saves veterans $1.58M, resolves 19,400 cases

In a single year (FY 2023), the Health Care Advocacy Department closed over 19,400 cases in which a veteran came to them with a Veterans Health Administration (VHA) related medical issue. Additionally, HCAD saved veterans a combined total of over $1.58M by resolving issues with VHA and non-VHA billings. Health

Injured veteran gets help walking from Health Care Advocate

A homeless veteran who had been shot in the leg was using a broom stick handle as an aid to help him walk. He was brought to TVC Health Care Advocate Cathy “Cat” Sermons in San Antonio by TVC Claims Benefits Advisor Leonard “Leo” Bravo. “I escorted him to the

VA changes to increase various benefits

Vehicle purchases, life insurance, clothing allowances and settlements for Camp Lejeune conditions are among benefits recently adjusted by the VA for eligible veterans. Veterans qualified for the VA to purchase transportation may now get a new vehicle every 10 years. VA approved clothing allowances for garments damaged by skin medicine

Health Care Advocate Luttrall saves veteran $336,000 in medical expenses

After an Amarillo area veteran was taken to the Emergency Room and admitted into a hospital, his subsequent medical treatments reached an overall cost of approximately $340,000. Upon arriving at the hospital, he called Texas Veterans Commission (TVC) Health Care Advocate (HCA) and Navy veteran Linda Luttrall. “I was the

photo of Gary Lee
Health Care Advocacy

Health Care Advocacy resolves 11,300 cases, saves veterans over $709,000

During Fiscal Year 2021-2022, from September 1, 2021 to August 31, 2022, the Texas Veterans Commission (TVC) Health Care Advocacy Department (HCAD) closed over 11,300 cases in which a veteran came to them with a medical issue and HCAD resolved it or connected the veteran with a “warm handoff” to

Stephen Harrison HCA Lubbock
Health Care Advocacy

Expansion of Health Care Advocates across state underway

The presence of Texas Veterans Commission (TVC) Health Care Advocates (HCAs) who assist veterans with VA health care issues is expanding into areas which previously had none. Lubbock and Abilene are among the latest, new locations to receive HCAs with Stephen Harrison in Lubbock and Susie Middlemas in Abilene. Both

Legislature hears need for increase in Health Care Advocates

“Our top priority this session is to work with the legislature to address the challenges facing our veterans such as helping our veterans access our VA funded health care services with the assistance of our advocates,” Texas Veterans Commission (TVC) Chairwoman Laura Koerner told the Senate Finance Committee Koerner, a

lajohn_mcdonald_2019. MVPN.Ft.Worth
Claims

Help with eyesight & seeing a brighter future

Army veteran Howard McMillan’s eyesight problem made him unable to pursue his career as a welder as he could not pass the necessary eye exam. Unable to secure employment, he was living in a shelter in the Fort Worth area. “I didn’t know how I was going to make it,”

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