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TVC offices will be closed on Monday, September 4th for Labor Day. Please contact us via our website or email.

Health Care Advocacy

Shonda Roy
Health Care Advocacy

VA gives High 5 to Health Care Advocate Shonda Roy

TVC Health Care Advocate Shonda Roy in Beaumont got a “High 5” in the Houston VA newsletter for the caring assistance she provided a veteran’s surviving spouse. The VA Houston High Fives newsletter stated “Shonda did an exceptional job helping a grieving spouse trying to obtain the Veteran’s DD 214,

Health Care Advocacy saves veterans $1.58M, resolves 19,400 cases

In a single year (FY 2023), the Health Care Advocacy Department closed over 19,400 cases in which a veteran came to them with a Veterans Health Administration (VHA) related medical issue. Additionally, HCAD saved veterans a combined total of over $1.58M by resolving issues with VHA and non-VHA billings. Health

Injured veteran gets help walking from Health Care Advocate

A homeless veteran who had been shot in the leg was using a broom stick handle as an aid to help him walk. He was brought to TVC Health Care Advocate Cathy “Cat” Sermons in San Antonio by TVC Claims Benefits Advisor Leonard “Leo” Bravo. “I escorted him to the

VA changes to increase various benefits

Vehicle purchases, life insurance, clothing allowances and settlements for Camp Lejeune conditions are among benefits recently adjusted by the VA for eligible veterans. Veterans qualified for the VA to purchase transportation may now get a new vehicle every 10 years. VA approved clothing allowances for garments damaged by skin medicine

Health Care Advocate Luttrall saves veteran $336,000 in medical expenses

After an Amarillo area veteran was taken to the Emergency Room and admitted into a hospital, his subsequent medical treatments reached an overall cost of approximately $340,000. Upon arriving at the hospital, he called Texas Veterans Commission (TVC) Health Care Advocate (HCA) and Navy veteran Linda Luttrall. “I was the

photo of Gary Lee
Health Care Advocacy

Health Care Advocacy resolves 11,300 cases, saves veterans over $709,000

During Fiscal Year 2021-2022, from September 1, 2021 to August 31, 2022, the Texas Veterans Commission (TVC) Health Care Advocacy Department (HCAD) closed over 11,300 cases in which a veteran came to them with a medical issue and HCAD resolved it or connected the veteran with a “warm handoff” to

Stephen Harrison HCA Lubbock
Health Care Advocacy

Expansion of Health Care Advocates across state underway

The presence of Texas Veterans Commission (TVC) Health Care Advocates (HCAs) who assist veterans with VA health care issues is expanding into areas which previously had none. Lubbock and Abilene are among the latest, new locations to receive HCAs with Stephen Harrison in Lubbock and Susie Middlemas in Abilene. Both

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