Find Your Health Care Advocate
Please have the following information available:
- Veteran’s Full Name – (ex: John, Doe)
- Veteran’s 10 digit Phone Number (ex: 512-444-4777)
- Veteran’s Address (ex: 123 Fake Street, Austin, TX, 78744)
- Last 4 of SSN only (ex: 5577) Note: Only last 4, do not email full SSN
- Description of VA service you are having trouble accessing (ex: I need to see a doctor for mental health reasons but I’m having difficulty contacting someone)
- VA facility utilized (ex: I use the VA Clinic in Cedar Park, TX)
1-800-252-VETS (8387)
Call a Health Care Advocate
If you are in a location where a representative is not available, call us directly and one of our advocates will contact you within 3 business days. If you are having an emergency, call 9-1-1, immediately.
Abilene Region
Brownwood American Legion
2600 Memorial Park Drive
Brownwood, TX 76801
Cell: (325) 627-3166
Sean Lewis
sean.lewis@tvc.texas.gov
Hours: 7:00a – 4:00p / M-F
Amarillo Region
Thomas E. Creek
VA Medical Center
6010 Amarillo Blvd. West
Building 2 – Room 1224
Amarillo, Texas 79106
(806) 782-1565
Horacio Maldonado
horacio.maldonado@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Austin Region
VA Outpatient Clinic
7901 Metropolis Dr.
Room 1-G112
Austin, TX 78744
(512) 823-4305
Cell: (512) 627-3600
James Juarez
james.juarez@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Beaumont Region
Beaumont VA Outpatient Clinic
3420 Veterans Circle
Room 402
Beaumont, TX 77707
Cell: (409) 679-6709
Shonda Roy
shonda.roy@tvc.texas.gov
Hours: 7:30a – 4:00p / M-F
Big Spring Region
George H. O’Brien, Jr.
VA Medical Center
300 Veterans Blvd.
Room 145
Big Spring, TX 79720
Cell: (432) 270-4256
Ashley Hultz
ashley.hultz@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Corpus Christi Region
Corpus Christi VA Specialty
Outpatient Clinic (OPC)
205 South Enterprise Parkway
Room J277
Corpus Christi, TX 78405
(361) 939-6510 ext. 62757
Cell: (361) 445-1733
Janet Franco
janet.franco@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Dallas Region
Dallas VA Medical Center
4500 S. Lancaster Bldg. 2
Room 1-C 423G
Dallas, TX 75216
(214) 857-0454
Cell: (469) 346-9228
Nikki Taylor
nikki.taylor@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
El Paso Region
El Paso VA Health Care Center
5001 North Piedras
Room B 203C
El Paso, TX 79930
(915) 564-6100 Ext. 6282
Cell: (915)-301-5676
Travis Walker
travis.walker@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Fort Worth Region
Fort Worth VA Outpatient Clinic
2201 SE Loop 820
Room 2-S, 307
Fort Worth, TX 76119-5863
(817) 730-0400
Cell: (469) 340-7319
Gina Roberts
gina.roberts@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Granbury Region
Granbury VA Community OPC
1210 Paluxy Medical Circle
Granbury, TX 76048
Cell: (817) 964-6079
Calen Bullard
calen.bullard@tvc.texas.gov
Hours: 8:00a – 5:00p / M-F
Houston Region
Michael E. DeBakey
VA Medical Center
2002 Holcombe Blvd.
Room 5B-231
Houston, TX 77030
(713) 791-1414 ext. 23728
Cell: (346) 426-6081
Na’Tavia Naulings-Linton
natavia.naulings-linton@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Kerrville Region
Schreiner University
2100 Memorial Blvd.
LA Schreiner Hall, Rm. 302
Kerrville, TX 78028
Cell: (830) 285-2479
Jonese Wright
jonese.wright@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Lake Jackson Region
Lake Jackson VA Outpatient Clinic
208 Oak Drive South,Suite 700
Lake Jackson, TX 77566
Cell: (979) 480-5630
Ca’Rhondalet Washington
carhondalet.washington
@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Laredo Region
Laredo VA Outpatient Clinic
4602 North Bartlett Avenue
Laredo, TX 78041
Cell: (512) 627-3600
James Juarez
james.juarez@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Lubbock Region
Lubbock VA Outpatient Clinic
3510 4th Street, Rm 113
Lubbock, TX 79415
Cell: (806) 782-1565
Horacio Maldonado
horacio.maldonado@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Lufkin Region
Charles Wilson VA Outpatient Clinic
2206 N. John Redditt Dr
Rm A109 Lufkin, TX 75904
(936) 671-4336 x 11128
Cell: (936) 707-5677
Dorothy “DeDe” Card
dorothy.card@tvc.texas.gov
Hours: 7:00a – 4:00p / M-F
McAllen Region
McAllen VA Outpatient Clinic
901 East Hackberry Avenue
Room E-400
McAllen, TX 78503
Cell: (956) 310-2405
Eric Zamora
eric.zamora@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Odessa Region
Wilson & Young MoH VA Clinic
8050 E. Highway 191
Odessa, TX 79765
Cell: (432) 653-7281
Mary Paske
mary.paske@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
San Angelo Region
San Angelo VA Outpatient Clinic
4240 Southwest BLVD
San Angelo, Texas 76904
Cell: (325) 812-9103
Diane Gaitan
diane.gaitan@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
San Antonio Region
Audie L. Murphy Memorial
VA Medical Center
7400 Merton Minter
Room 108
San Antonio, TX 78229
Cell: (210) 823-4406
Cathy “Cat” Sermons
cathy.sermons@tvc.texas.gov
Hours: 7:00a – 4:00p / M-F
Temple Region
Olin E. Teague Veterans Center
1901 Veterans Memorial Dr.
Bldg. 204, Room 1J105
Temple, TX 76504
(254) 899-7726
Cell: (254) 239-6940
Jaime Melendez
jaime.melendez@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Tyler Region
Tyler VA Outpatient Clinic
7916 South Broadway
Room 106
Tyler, TX 75703
Cell: (903) 393-4063
Jennifer Aparicio
jennifer.aparicio@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Victoria Region
Pattie Dodson Public Health Center
2805 N Navarro St., Suite 501
Victoria, TX 77901
(361) 582-5810
Cell: (361) 676-6297
Jason Callaway
Jason.callaway@tvc.texas.gov
Hours: 7:30a – 4:30p / M-F
Waco Region
Doris Miller VA Medical Center
4800 Memorial Dr,
Bldg 2, Rm BA108
Waco, TX 76711
Cell: (254) 749-8239
Concepcion Garza
concepcion.garza@tvc.texas.gov
Hours: 7:00a – 4:00p / M-F