Claims

A Brownsville area veteran was awarded over $414,104 in retroactive pay in late July after TVC Claims Benefits Advisor and Army veteran Jose Zamora represented him at the Board of Veterans Appeals (BVA). The conditions addressed by the veteran’s claim were depression, stress, anxiety, sleep dysfunction/disorder, PTSD and claustrophobia. “The

“When we arrive at the office, we know it’s possible to have clients waiting outside the door to speak to us in addition to our scheduled appointments,” said Alan Smith, Milam County Accredited Veteran Service Officer and US Army retired. He arrives with his office partner and wife Crystal. Together

  Veterans and their beneficiaries should never pay for assistance in filing disability compensation benefits claims. The VA and TVC warn veterans that they are often targets of companies and individuals known as claims predators. Claims predators often try to unlawfully charge a fee to help prepare and consult on

A San Antonio area Army veteran was receiving his claims compensation and using his GI Bill benefits when a data base error led to the termination of his benefits. Further, it triggered the VA process to recover what he had received, over $30,000 in benefits. A series of events led

By standardizing operations and reducing the wait time for authorization to access VA data, the TVC Claims Department is improving its efficiency in assisting veterans. This also improves tracking a veteran’s claims status for TVC Claims Benefits Advisors (CBAs). To uniformly achieve these process improvements throughout TVC’s Claims staff and

While working with veterans on benefits and services, Veteran County Service Officers (VCSOs) may discover a veteran needs or may qualify for more services than initially sought. Knowing what’s available and how to get it, including the various processes, programs and people involved, can be challenging. Especially given the number

The VA Friend of Social Work Award was presented to TVC Claims Southwest District Supervisor and Marine Corps veteran Robert Dimas, pictured, in March 2024.   “The award comes from the consistent, dedicated interface with the VA social workers,” said Claims Southwest District Manager and Army veteran Mike Jaeger. “If

The surviving spouse of an Army veteran who served in Vietnam had been repeatedly denied Dependency Indemnity Compensation benefits. She had been denied every year since her spouse died in 2013. In February 2023, she met with Marsha Covington, an Army veteran and Veteran County Service Officer at the Bexar