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A San Antonio area Army veteran was receiving his claims compensation and using his GI Bill benefits when a data base error led to the termination of his benefits. Further, it triggered the VA process to recover what he had received, over $30,000 in benefits. A series of events led
AUSTIN, TX – The Texas Veterans Commission (TVC) assists veterans with using education benefits and recent reports show more veterans utilize their VA education benefits in Texas than any other state in nation. Currently, the Lone Star State has 79,525 veterans and their dependents using the educational benefits they earned.
By standardizing operations and reducing the wait time for authorization to access VA data, the TVC Claims Department is improving its efficiency in assisting veterans. This also improves tracking a veteran’s claims status for TVC Claims Benefits Advisors (CBAs). To uniformly achieve these process improvements throughout TVC’s Claims staff and
While working with veterans on benefits and services, Veteran County Service Officers (VCSOs) may discover a veteran needs or may qualify for more services than initially sought. Knowing what’s available and how to get it, including the various processes, programs and people involved, can be challenging. Especially given the number
The VA Friend of Social Work Award was presented to TVC Claims Southwest District Supervisor and Marine Corps veteran Robert Dimas, pictured, in March 2024. “The award comes from the consistent, dedicated interface with the VA social workers,” said Claims Southwest District Manager and Army veteran Mike Jaeger. “If
The surviving spouse of an Army veteran who served in Vietnam had been repeatedly denied Dependency Indemnity Compensation benefits. She had been denied every year since her spouse died in 2013. In February 2023, she met with Marsha Covington, an Army veteran and Veteran County Service Officer at the Bexar
A $267,909 claims retro payment awarded to a surviving spouse in January is the latest big success for TVC Team Impact Award winner Samuel Perez, Jr. Great work and congratulations Samuel. Perez, pictured, is an Air Force veteran and Hidalgo County Director of Veterans Services. His outstanding service to
AUSTIN, TX – More veterans are now eligible for health care benefits following the VA expansion of the PACT Act* to cover all veterans exposed to toxins and other hazards during military service. This expansion now makes eligible those who served at home as well as abroad. Additionally with this
He established himself as the expert of all things VA in his community of Kerrville and built a working relationship with VA Raters to expedite claims, serving over 1,200 veterans, surviving spouses, and eligible family members. All this plus error free claims filing earned TVC Claims Benefits Advisor and Marine
Providing service to over 900 veterans, surviving spouses, and eligible family members in just six months with no claims errors is just part of why TVC Claims Benefits Advisor (CBA) and Air Force veteran Shawn Gray was recently presented a TVC Excellence Award. “Shawn’s exceptional customer service skills and complete
