Claims

A $267,909 claims retro payment awarded to a surviving spouse in January is the latest big success for TVC Team Impact Award winner Samuel Perez, Jr.

Great work and congratulations Samuel.

Perez, pictured, is an Air Force veteran and Hidalgo County Director of Veterans Services. His outstanding service to veterans, team development and improving the performance of his ...

He established himself as the expert of all things VA in his community of Kerrville and built a working relationship with VA Raters to expedite claims, serving over 1,200 veterans, surviving spouses, and eligible family members. All this plus error free claims filing earned TVC Claims Benefits Advisor and Marine Corps veteran Ryan Halley a TVC Excellence Award.

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Providing service to over 900 veterans, surviving spouses, and eligible family members in just six months with no claims errors is just part of why TVC Claims Benefits Advisor (CBA) and Air Force veteran Shawn Gray was recently presented a TVC Excellence Award.

“Shawn’s exceptional customer service skills and complete mastery of the U.S. 38 combined federal regulations (CFR) have resulted in numerous retro-active payments and ongoing compensation of hundreds of thousands in tax free dollars being awarded to his clients.” ...

More than 5,870 veterans were assisted by the Tarrant County Veteran Services team in 2023 under the leadership of Thomas “Tom” Belton, Tarrant County Veteran Services Director and Marine veteran. This resulted in more than $6,880,103 in retro active benefits being awarded veterans and over $2,316,230 in monthly payments made. Of that, Belton himself in approximately 6 months helped veterans in securing monthly benefits totaling over $96,827and retroactive benefits totaling more than $272,987.

Recognizing that veterans may ...

The VA Friend of Social Work Award was presented to TVC Claims Southwest District Supervisor and Marine Corps veteran Robert Dimas, pictured, in March 2024.

“The award comes from the consistent, dedicated interface with the VA social workers,” said Claims Southwest District Manager and Army veteran Mike Jaeger. “If the social ...

The surviving spouse of an Army veteran who served in Vietnam had been repeatedly denied Dependency Indemnity Compensation benefits. She had been denied every year since her spouse died in 2013.

In February 2023, she met with Marsha Covington, pictured, an Army veteran and Veteran County Service ...

Rusk County Veterans County Service Officer (VCSO) Leonard “Leo” Gonzalez was recognized at the November TVC Commissioners quarterly meeting for his service on TVC’s Veteran County Service Officer Advisory Committee.

Gonzalez’s service on that committee enhances VCSO training, resources and performance statewide. It builds on the ...

A Gulf War Navy veteran in Val Verde County filed his first Claim in 2013. He was awarded for his left ankle; but, denied on a handful of other conditions. He eventually came to TVC for assistance with his Claim and the VA process. This began a journey that included the Board of Veterans Appeals (BVA) in April 2022, a remand for more documentation, supplemental Claims citing Clear and Unmistakable Errors and more.

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A Vietnam War era Army veteran in the Paris, Texas area just wanted health care when he first visited Veteran County Service Officer (VCSO) and Army veteran Laura Bivens, until Bivens convinced him to file a claim.

“I graduated high school with his daughter. She saw what I did in the newspaper and told her Dad ...